Customer Service Representative
Job Description
We are currently seeking outgoing, results-oriented customer service professionals to join our growing team. The ideal candidate will have excellent communication skills, a positive attitude and friendly demeanor. The customer service representative verifies invoice information, inquires on the status of invoices, and enters new invoice information from customers as directed.
Responsibilities
Process new invoice and payment information for clients
Assist in invoice verification
Work with clients and partners to obtain payment updates
Document calls and emails accurately and concisely
Identify problem accounts and communicate information to the Account Manager
Qualifications
Prior business to business customer service experience preferred but not required
Computer proficient and a working knowledge of Microsoft Office products
Ability to multitask and prioritize competing agendas
Ability to self-manage and be proactive
Fluent Spanish/English bilingual skills preferred but not required
Additional Information
Express Freight Finance is a national provider of financial services to the transportation industry. We are looking for candidates interested in joining our dynamic and growing company. We offer a career-enhancing experience with competitive pay, incentives, flexible hours and more.Estimated Salary: $20 to $28 per hour based on qualifications.
We are currently seeking outgoing, results-oriented customer service professionals to join our growing team. The ideal candidate will have excellent communication skills, a positive attitude and friendly demeanor. The customer service representative verifies invoice information, inquires on the status of invoices, and enters new invoice information from customers as directed.
Responsibilities
Process new invoice and payment information for clients
Assist in invoice verification
Work with clients and partners to obtain payment updates
Document calls and emails accurately and concisely
Identify problem accounts and communicate information to the Account Manager
Qualifications
Prior business to business customer service experience preferred but not required
Computer proficient and a working knowledge of Microsoft Office products
Ability to multitask and prioritize competing agendas
Ability to self-manage and be proactive
Fluent Spanish/English bilingual skills preferred but not required
Additional Information
Express Freight Finance is a national provider of financial services to the transportation industry. We are looking for candidates interested in joining our dynamic and growing company. We offer a career-enhancing experience with competitive pay, incentives, flexible hours and more.Estimated Salary: $20 to $28 per hour based on qualifications.
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